Having an agent is really like having a friend. You can call us anytime with questions (even the silly ones), you can ask us for advice, ask for assistance, and even better you get to know us as time goes on. Think about calling us directly and already knowing who to ask for. Then think about calling in directly to any company, if you’re lucky enough to get past the electronic intake, you then get passed around from person to person. If you ever call back in the future, don’t expect to talk to the same person. At our agency, we strive on not only serving our clients but becoming close enough to knowing them on a name basis. We also don’t use electronic greetings, you speak to an actual live person when you call. Imagine that, calling about your insurance and not having to go through an electronic prompt- now that’s exceptional!